Vee wrote: ↑02 Jul 2019, 22:41
This year was my first time at Berget, and I came in expecting pretty much just a LOT of walking each day, and maybe some shooting.
Berget presents itself as a huge airsoft event that has now in the forum been stated is not milsim... But it's not just skirm, either. It's not really clear what it is, and maybe that should be crystallised in design and intent.
It feels like this is an event that has grown too big for the Berget Events team to manage successfully. Like you never expected or planned for this many people, and are struggling to give everyone something to do. I can't see behind the curtains - though I would certainly like to, to help point out problem areas - but it's clear from one experience and feedback from this and previous years that the current Berget Events organisation has way too little grip or oversight on their hosted event, and would benefit from structural changes and maybe an influx of extra hands on the event team.
The miltary simulation element is extremely poorly executed, though the fault for that lies with my team, and not berget. It was not a multi-day skirm event either. Instead, this felt like an airsoft-included camping trip and nothing more. Facilities were mediocre, customer transparency is laughable and storyline non-existent. I might give it another shot next year purely because I don't like making decisions based on a single experience, but don't bet a ticket on it.
Feedback Berget
* Dixies were sufficient in amount, but should have been sanitised after emptying better. Not having them refilled with the blue sanitary liquid feels extremely cheap but may have been a suppliers problem. Worth looking in to...
* Showers were bad, but as this was my first time with the type of showers, and how little I saw them being used, I assume this was calculated for.
*Berget Shop on web being absent seems like a huge loss, both for players and for the organisation. It was frankly very disappointing (And worrying) that this was not sorted out and live months before.
* Not communicating clearly how important a teamband is during ticket buying, nor mentioning what colour deathrag is necessary for players/NPCs/GMs feels like an oversight that can and should be easily fixed next year. It will save a lot of people having to tear up their deathrags into tiny pieces for their friends and then walking an hour to the Shop to buy extra. To clarify: This is all info that could have been added to a quick-briefing that could be mailed out or made available BEFORE the event on the site. Yes, it is all in the rules, but that entire quick-start guide we got could have been posted online to prime your players with. It would greatly smoothen things out.
* Communicating the location and position of everything physically less than a week before the event is impossibly amateur. I have never known any other event of any comparable size OR LESS to have done things this badly. Very frustrating to players, and now imagine being an international player/team, and that you have to book a plane or ferry ticket only a week before gametime because it still wasn't communicated where it was. Having to find out where to go to by GPS coordinates left by a fellow player on the forums is unacceptable - though very much appreciated by said player.
* The forum
needs to be fixed. Migrate to another server with more reliable data throughput or make it legacy with a new forum altogether on a new site host that CAN handle more than ten people at a time. You have ~1800 registrants, and the servers break at way less than a tenth of that on the server? What are you doing with all the money from the tickets that you can't cough up a paid MyBBS board on a good host?
Communication between Berget Team and Command players does not seems to have been complete. Withholding information for story reasons is fine, but things should be made as transparant as possible when "Unlocked".
* Financial mismanagement and bad structural planning. How can things like the maps be done on such a late timeframe that A3 maps were not delivered AT ALL, and how come the organisation has not clearly communicated this during the event or AFTER yet? All we got was printed and laminated "Due to a supply problem the A3 maps will not be available, you can get a replacement A4 map instead at the kiosks". At the very least, you could have already communicated a plan for refunds. You *are* doing refunds, right? Either way, failure to communicate these matters make you look very, very bad as an organisation, and trust is everything to maintaining a healthy event and playerbase.
+Team armbands were very cool, and a smart design that I will be sure to copy for other costumes. Nice work!
+General water infrastructure seemed more than plentiful and I am extremely grateful for easy access to drinking water at Blue base, Red base, the village and even a checkpoint!
+ Capture system for CPs was very ingenious. Super cool idiot-proof stuff with a laminated instruction next to it. Very good work. Apparently this was linked to an app or interactive map that showed all of this information live? I've only glanced that from my Squad Lead and some higher-ups, but that is seriously cool stuff.
+ Trash collection was on point, and the supply of a giant freakin' container for trash seems to work very well. Something I will consider for my own things. Only suggestion would be maybe to see if you could separate trash beter - stuff that is worth kronor when turned in, or whatever it's called in Swedish, could be pre-sorted into separate bags for easier recycling. Just plastic bottles and cans to start with, as an experiment.